Product Operations Associate - London

About Ctrl Alt

Ctrl Alt is designing and operating the on-chain infrastructure powering digital capital markets globally. We bring together a unique blend of expertise in financial markets and cutting-edge in-house technology to deliver tailored, compliant solutions in the alternative assets space. Since launching in 2022, we’ve tokenized over $1.5 Billion in assets across real estate, private credit, funds, litigation finance and more.

We’re building a high-performance, people-first culture where ambitious individuals can thrive. We move fast, think big and hold ourselves to a high bar, while keeping things collaborative, open and genuinely fun. At Ctrl Alt ideas win on merit, teams work closely with leadership, and everyone has a voice in shaping what we build next.

We believe that hard work should come with real reward. You won’t just join a company - you’ll help build one. Last year alone, we grew from 17 to 50 people, and this year we’re going faster and further. That means real responsibility, meaningful impact, and the opportunity to grow alongside a company that’s redefining the future of finance through the tokenization of alternative assets.

If you’re excited by scale-up energy, ownership, and the chance to help shape both a business and a culture, Ctrl Alt is where you can do the most rewarding work of your career.

The Opportunity

We are seeking a motivated and detail-oriented Product Operations Associate to join the Product team at Ctrl Alt, based in London. This role is an excellent opportunity for an individual with 1-3 years’ experience to develop a career in product operations within a fast-growing fintech environment.

Working closely with the Head of Product Operations, you will gain hands-on exposure across all areas of the business, supporting the day-to-day operations of Ctrl Alt’s platform while helping to design, implement and scale global operational frameworks. You will play an important role in delivering projects, enhancing processes and supporting effective business-as-usual operations across multiple jurisdictions.

This role is ideal for someone who is highly driven, organised and eager to learn, with a strong interest in fintech, operations and regulated environments.

What you'll be doing:

The Product Operations Associate will be responsible for:

• Operational Support (BAU) - Support the day-to-day operational processes across the business, ensuring activities are executed efficiently and in line with internal controls and regulatory requirements across multiple jurisdictions.
• Project Support & Delivery - Assist in the delivery of key product and operational projects, working closely with senior stakeholders to ensure timely and effective execution.
• Process Improvement - Identify opportunities to improve operational workflows, reduce inefficiencies and enhance controls, contributing to the ongoing development of scalable processes.
• Cross-Functional Coordination - Work closely with Product, Engineering, Compliance and Finance teams to support operational readiness and alignment across initiatives.

Data & Operational Oversight - Assist in managing operational data and reporting, supporting internal governance and regulatory requirements where required.

This is a full-time, office-based role located in London.

This role will be a great fit if you:

• You have 1-3 years’ experience in operations, product operations, fintech, or a related role.
• You are highly organised with strong attention to detail.
• You are motivated, proactive and eager to learn and develop.
• You have strong communication skills and enjoy working across multiple teams.
• You are comfortable operating in a fast-paced, evolving environment.
• You have an interest in fintech, digital assets and regulated financial services.

Nice to haves:

• Basic understanding of operational processes and controls.
• Experience working within compliance functions or regulated environments.

How we support you

• 26 days of annual leave, plus public holidays, with flexibility for additional time off.
• A MacBook, screens, and any additional equipment you need to perform at a high level.
• Modern, centrally located offices in London, Belfast, Dundalk, and Dubai - designed for collaboration and focus.
• An annual learning and personal development budget for training, exams, certifications, and qualifications - whatever helps you move forward.