HR Generalist & Office Manager – Hong Kong

Position Overview

This position will be responsible for the day-to-day management of all HR operations and office administration activities in Hong Kong. This includes employee onboarding and offboarding, payroll and benefits administration, employment visa processing, employee relations support, workplace management, vendor coordination, and compliance.

In addition, this role will support recruitment activities for Hong Kong and collaborate with the broader HR team on regional hiring initiatives, employee engagement programs, HR projects, and operational improvements.

The ideal candidate is highly organized, service-oriented, proactive, and comfortable working independently in a fast-paced fintech environment.

People Operations & HR Administration

• Manage end-to-end employee lifecycle processes, including onboarding, offboarding, employee records management, employment contracts, and HR documentation.
• Act as the primary HR contact for Hong Kong employees and managers on HR-related matters.
• Maintain accurate employee records and HR systems.
• Ensure HR practices comply with Hong Kong employment laws and company policies.
• Support employee relations matters and coordinate with regional HR leadership when necessary.
• Assist with employee engagement initiatives, culture-building activities, and workplace programs.

Payroll, Benefits & Compliance

• Manage monthly payroll administration and coordinate with external payroll vendors to ensure accurate and timely salary payments.
• Administer MPF contributions, employee benefits, insurance programs, leave management, and related HR operations.
• Maintain payroll records and employee data in compliance with Hong Kong regulatory requirements.
• Support annual tax filing processes, employer tax returns, and employee tax documentation.
• Ensure compliance with Hong Kong Employment Ordinance and other relevant employment regulations.
• Partner with Finance and external service providers on payroll, benefits, and employee-related matters.

Immigration & Work Visa Administration

• Manage employment visa and immigration processes for Hong Kong-based employees.
• Coordinate work visa applications, renewals, extensions, transfers, and cancellati • 3–8 years of experience in HR Operations, People Operations, HR Generalist, Office Management, or related roles.
• Hands-on experience managing Hong Kong HR operations, including payroll administration, employee benefits, onboarding, offboarding, and employee records management.
• Proven experience handling Hong Kong employment visa and immigration processes.
• Strong understanding of Hong Kong Employment Ordinance, payroll practices, MPF administration, and employment compliance requirements.
• Experience supporting recruitment processes and talent acquisition activities.
• Experience in fintech, electronic payments, digital banking, cryptocurrency, technology, financial services, or other fast-growing industries is strongly preferred.
• Excellent written and spoken English is mandatory, Cantonese and Mandarin are strongly preferred.