Global Investigator (Triage)
Apply on TRM Labs’s site Posted 2h ago · via Ashby
BUILD A SAFER WORLD.
TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
As a Global Investigator on the triage team, you will be the first line of operational defense in a fast-moving crypto disruption pipeline. You will process inbound complaint data, validate outputs from our artificial-intelligence (AI) investigation platform, and route cases into the investigative pipelines that result in frozen scam proceeds and seized assets. You will hold the disposition pen: your call is what turns a complaint into a freeze, a takedown, a recovery handoff, a legal-process draft, a victim notification, or a close.
The impact you will have:
- Validate and route hundreds of complaint dispositions per week, feeding a live asset-recovery pipeline.
- Catch the AI errors that matter, such as false positives, merged syndicates, and misclassified scam patterns, before they propagate downstream.
- Enrich complaint selectors using a stack of more than forty commercial data-source integrations.
- Own clean shift handoffs so the around-the-clock operation never drops a lead, providing EMEA-hours coverage that keeps the queue moving while colleagues in other regions are offline.
What we’re looking for:
- Investigative or analytical experience in the private or public sector. One to three years is fine: we want hungry people who want to grow into deep crypto expertise.
- Strong AI fluency, meaning comfort using AI tools as a daily co-pilot, plus the judgment to know when they are wrong.
- Excitement to deepen blockchain analysis skills.
- Comfort operating in a fast-paced, fluid environment where the project's scope and emphasis may shift quarter to quarter.
- Strong written and verbal communication.
About the Team:
- The team is built around a mix of seasoned investigators and rising talent. Triage investigators sit alongside experienced crypto tracers and intelligence-trained individual contributors, and the seat is designed to accelerate your development.
Team Operating Rhythms:
- Daily schedule: standard business hours in your local time zone.
- Collaboration: coordinate with global teammates for handoffs on time-sensitive items, giving the wider operation near follow-the-sun coverage.
On-Call Responsibilities:
- Formal on-call rotation for high-priority events, such as hacks, law-enforcement support, and other time-sensitive matters.
- Weekly rotation, with occasional weekend coverage as needed.
Learn about TRM Speed in this position:
- React quickly to incoming complaint surges and live takedown events.
- Continuously learn new patterns in crypto-enabled crime.
APPLICATION INSTRUCTIONS
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
INTERVIEWING WITH TRM
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
- Recruiter Intro: Qualifications, motivations, and alignment with the role.
- Hiring Manager: Deep dive into your relevant experience, skills, and impact.
- First Round: 1–2 interviews focused on the skills most critical to the role.
- Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
- References: Former colleagues who can provide insight into your work and impact.
- Offer: Congrats! Your recruiter will present the offer and compensation details.
- Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI FLUENCY AT TRM
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
- Accelerate repeatable workflows
- Structure and solve problems
- Improve output quality
- Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
LIFE AT TRM
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
- Priorities and targets to change quickly
- Operating with a high degree of ambiguity
- A high
This listing comes from TRM Labs’s public job board and links back to it. Maiev never applies on your behalf.